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New Mexico NMMIP

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Training

Take advantage of Acentra Health's online training!

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Atrezzo Provider Portal Utilization Management User Guide

This is a comprehensive user guide including all system functions for the provider portal

File type: pdf

How to Add a User

File type: pdf

How to Add Additional Providers

File type: pdf

Provider Portal Registration Training

Learn what the Provider Portal is and how to navigate the administrative functions associated

File type: pdf

How to Add Additional Clinical Documentation

File type: pdf

How to Add Chrome Browser

File type: pdf

How to Change Context for Multiple Provider Locations

File type: pdf

How to Clear Browser History in Chrome

File type: pdf

How to Clear Browser History in Edge

File type: pdf

How to Complete a Saved Request

File type: pdf

How to Request a Reconsideration

File type: pdf

How to Request Authorization Revision

File type: pdf

How to Request Peer to Peer

File type: pdf

How to Reset Password or Unlock Account

File type: pdf

How to Review Notes

File type: pdf

How to Update User Profile

File type: pdf

How to View a Determination Letter

File type: pdf

How to View Action Buttons within a Case

File type: pdf

How to View Messages in Message Center

File type: pdf

How to View the Case Summary

File type: pdf

How to Reset Users MFA

File type: pdf

Atrezzo Provider Portal Administrator Registration

This video will demonstrate how provider portal administrators will create and register a new account.

File type: mp4

New User Atrezzo Portal MFA Registration

This video will demonstrate how a new Atrezzo Provider portal user will complete multifactor authentication registration and log into the account following a successful registration.

File type: mp4

Provider Portal Adding and Managing Users

This video will provide the steps to add new users and how to manage those users. This function is visible to provider portal admin user roles only.

File type: mp4

Atrezzo Multifactor Registration and Login Process-New External Users

File type: pdf
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